Yes. We only record some of your personal details in order to complete an order. These details include address and delivery address, phone number and email address. We never have access to your card details which are processed by RBS WorldPay.
Your details are secured safely on our server and are never passed onto any third parties.
Yes. We use RBS WorldPay to process card payments so we never actually hold your card details. RBS WorldPay is a member of the Royal Bank of Scotland so their security systems will be as safe as your own bank.
Yes. When you please an order we will send you emails to keep you updated about your order.
There is also an option to subscribe to our promotional email. We aim not to bombard email subscribers with any more than 20 emails per year and there will always be the option to unsubscribe.
You email address will never be passed onto a third party.
Yes. Our website is checked out every day to make sure there are no breaches of security. All that we ask of our customers is to make sure that their computers are safe by ensuring the padlock is visible when entering our secure pages.
We cannot be held liable for any breaches of security should the problem occur on your computer.
When you use our website we need to log what you click on to make sure that when you order something it goes through our website correctly. This also proves useful to you as your computer will remember which watches you have looked at. Such information we record are items added to bag, search phrases and other statistical information that help us make our website better.