|
|
|
| Shipping |
 |
|
 |
Delivery Methods
ZG Watches uses the services of the Royal Mail for delivery of parcels in the UK. There are three levels of service available
Royal Mail Special Delivery Next Day - Your watch will be popped into a stylish silver Special Delivery package, fully insured 99% of the time they will get your parcel to you next day before 1.00pm ((UK only - excluding some faraway islands). You can also track your parcel online. Not a bad service eh?
Royal Mail Special Delivery Saturday Guaranteed Service - Basically the same as above but Special Delivery will be on a Saturday. Handy if you cannot get stuff delivered during the week but beware, orders do need to be with us by 12pm on the Friday to get these out on time
Royal Mail First Class Recorded - The cheap and cheerful delivery service. Delivery is normally completed within 72 hours but online tracking is unavailable.
We do need a signature for your package. So please be available the day after you receive the Order Shipped update email, (see below).
Expected Delivery Timescales for Watches in Stock
For us to get a watch to you for the next day by special delivery, we do actually need 24 hours. Only orders where the watch is in stock and placed before 12.00pm are guaranteed to be sent out that same day in time for the next day service. If your order is placed any later, you may need to wait an extra day, sorry.
|
Ordered by 12pm this day
|
Dispatched
|
Special Delivery
|
Saturday Delivery
|
Recorded Delivery
|
| Monday |
Monday |
Tueday |
Saturday |
Tue - Thu |
| Tuesday |
Tuesday |
Wednesday |
Saturday |
Wed - Fri |
| Wednesday |
Wednesday |
Thursday |
Saturday |
Thu - Mon |
| Thursday |
Thursday |
Friday |
Saturday |
Fri - Tue |
| Friday |
Friday |
Monday |
Saturday |
Mon - Wed |
| Saturday |
Monday |
Tuesday |
Saturday (next week) |
Tue - Thu |
| Sunday |
Monday |
Tuesday |
Saturday (next week) |
Tue - Thu |
Foreign Customers
If you are buying from foreign lands, or are a service person, abroad, please consult our International Customers section for delivery times to your country.
Prices of Delivery
The cost of sending your watch within the UK is free when you chose the standard shipping option for that watch, any additional shipping charges for when you choose a speedier delivery option will be added at the time of checkout (a shipping cost option list is below for your benefit). Additional shipping charges are refundable only in certain circumstances; please consult our Returns Policy for further information on this point.
If you are buying from foreign lands, or are a service person, abroad, please consult our International Customers section for delivery times to your country.
|
Watch Value
|
Destination
|
Shipping Method
|
Cost
|
| Less than £60.00 |
UK |
Standard 1st Class Recorded |
Free of Charge |
| Less than £60.00 |
UK |
Royal Mail Special Delivery |
£3.00 per Watch |
| Less than £60.00 |
UK |
Saturday Special Delivery |
£6.00 per Watch |
|
Watch Value
|
Destination
|
Shipping Method
|
Cost
|
| More than £60.00 |
UK |
Royal Mail Special Delivery |
Free of Charge |
| More than £60.00 |
UK |
Saturday Special Delivery |
£3.00 per Watch |
|
Watch Value
|
Destination
|
Shipping Method
|
Cost
|
| Any Value |
International |
5-10 Day Standard Air Mail |
£6.00 per Watch |
Stock Availability
We have designed our website to look after itself and tell you if we have got something in stock. However, you must understand that we cannot always guarantee an item is in stock. We do however aim to inform you if the website has misled in any way within 24 hours of receiving your order on a working day.
We currently have four statuses on product availability.
|
Next Day Delivery
|
Watch in stock! Order before 12pm on a weekday and you could have your watch on your wrist the following business day |
|
2-4 Weeks
|
Watches with this status have already been ordered from the supplier and delivery to you would normally take 2-4 weeks |
|
Pre-Order
|
Reserved for very popular watches where we cannot get enough of in stock. Delivery may not always be guaranteed and delivery timescales are estimates based on suppliers information |
|
Awaiting Stock
|
Reserved for difficult to get hold of watches (normally imports). As supply cannot be guaranteed we cannot take forward orders for these |
My order status has been updated to "Order Shipped"
In most cases this would mean that you should expect delivery the next day before 13.00pm if you have chosen special delivery (UK only - excluding some faraway islands), within the next 72 hours for standard delivery, or on the next Saturday. If any problems do occur that might affect delivery times we would aim to inform you as soon as possible.
Your parcel should be delivered by your local postman but can sometimes come in a van slightly later in the day.
Please note that all packages sent require a signature. Should you not be in at the time of delivery your postman should leave a calling card with details on how to pick up your parcel or get it redelivered at a more convenient time or address.
If your watch does not get to you in a reasonable amount of time please contact us, 0151 2271614, and we will provide you with a tracking number to contact the Royal Mail with. If you are getting a watch delivered to a work address please make sure that you have checked all areas of the business to make sure that it has not been delivered.
|
|
|
|
|
01 The One
