If you live in the UK and get your order to us before 3pm on a weekday we can have your watch to you the next business day. All you need to do is choose the “Next Day Delivery” option when checking out, there is a fee to pay though for this premium service. We can also send a watch to you for a Saturday delivery which costs a bit more.
If you choose to have your watch delivered by our standard free of charge service delivery will normally take between one to three working days.
International delivery takes about 3-10 days.
How much does delivery cost?
Standard delivery on all purchases is free of charge in the UK.
Premium levels of delivery service such as Next Day Delivery or Saturday Delivery cost an extra fee. Next Day Delivery costs £2.50 per watch. “Saturday Delivery” costs £5.00 per watch.
International Delivery costs £6.00 per watch.
Who will deliver my watch?
The Royal Mail. These are the best guys in the UK for delivering to households.
Yes. We want you to be happy with your purchase. If you receive a watch you have 14 days to decide whether or not you like it.
Remember, you can only return unwanted goods if they are in original condition and unworn.
How long do I have to return a watch?
If you receive a watch and you don’t like it you have 14 days from the day of receipt to send your watch back to us.
If we do not receive your watch back within 14 days you will not be entitled to a full refund. At our discretion we may choose to offer you an exchange or credit note.
Yes. We only sell genuine brand new watches. We are authorised retailers of all the watches we sell and only buy stock from reputable authorised dealers.
All of the watches we sell are fully covered by their respective manufacturers’ warranties. You can find more information about this on the specifications tab.
Yes. If you see one of our competitors selling cheaper than us please send us an email with a link to their webpage. For us to price match the following conditions must apply:
The other retailer must be an authorised retailer
All postage costs need to be taken into account
All VAT amounts need to be taken into account
The other retailer must be based in the UK
We reserve the right to refuse to price match for any circumstance.
Do your prices include VAT?
Yes, all of our prices include VAT. The amount you see is the amount you will be charged.
Do your prices include delivery charges?
If you are having your watch delivered to the UK, then yes. All of our watches can be sent to customers in the UK for free of charge. Premium delivery services like Next Day Delivery cost more and can be viewed at the checkout page.
International customers will need to pay extra for delivery outside the UK, Channel Islands and Isle of Man.
What payment methods do you accept?
Most credit and debit cards, PayPal and we also accept cheques payments in the post.
Danish Design Watches Discounted Further 23 September 2011 For a limited time only ZG Watches is discounting some of our most popular Danish Design watches by a further 10% giving you a total of 20% off RRP.click here to view the full watch story
Price Match
We here at ZG Watches check our prices regularly and are confident that our prices are the best from an authorised retailer online.
If you've found exactly the same watch cheaper elsewhere, we'd welcome the opportunity to try and match the price.
Just fill out the form below and we will respond via email to let you know what we can do for you.
Remember:
We can only price match Authorised online retailers based in the UK.
The price you ask us to match must include delivery (our price does you see).
VAT must be taken into account.
The watch you've seen needs to be exactly the same model, covered by the same warranty and be 100% genuine.
We offer free Royal Mail Recorded Delivery on all of our watches where the watch is being sent to an address in the UK. Your watch will normally be with you between one and three days using this method.
Options:
Royal Mail Recorded Delivery to addresses in the UK is FREE!
Next Day Special Delivery costs £2.50 per watch.
Saturday Delivery costs £5.00 per watch.
You can choose your delivery option after adding a watch to your shopping bag.
Your watch will be sent safely via Royal Mail
No matter which delivery service you choose, we will be sending your watch using a Royal Mail reference so that it can be tracked throughout it's journey.
Returns Policy:
We offer a 14 day returns guarantee. You can return your watch to us within 14 days of receipt for a full refund.
Remember, you can only return unwanted goods if they are in the original condition and unworn.
Extended Christmas Returns:
You can return your watch for a full refund by the 14 January 2011.
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This Watch is 100% Genuine
